• Items requested within 30 days of shipment date
• Unused, unworn, and unwashed items
• Full priced items only
• Items in original condition with all tags attached

The following items are final sale and cannot be returned:

• All sale items
• Baby accessories & gear
• One-of-a-kind / handmade items
• Hair accessories
• All international orders

All international orders are final sale and cannot be returned. EU is excluded. Please see the EU Right of Withdrawal.

Please note:

• duties and fees are the responsibility of the customer
• Loss or theft is only covered up to $100
• Additional processing time may apply

• Please report any damages, defects, or incorrect items within 10 days of delivery.
• To initiate a claim, use the Return Portal and select the appropriate reason. Our team will follow up with next steps.
• Important: We are not responsible for damage caused by improper care, misuse, or incorrect washing of items.

Yes! Exchanges can be made in our Return and Exchange Portal for up to 30 days after the shipping date.

Orders can be edited, modified, or canceled for up to 1 hour after they are placed.

We offer the following refund options:

• Refund to original payment - a $10 shipping/restocking fee will be deducted
• Store credit - no fee; issued after your return is received and inspected. Delivered via email and does not expire.

Please note: Customers who opt-in to Checkout+ at checkout can request a full refund for no fee.

Once your return is received, please allow 5-10 business days for your refund to be processed. You will receive a confirmation email once completed.

If your order was delivered to a country within the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, in accordance with applicable consumer protection laws. EU Customers are responsible for the full Return Shipping costs.

For complete information about eligibility, how to exercise your right of withdrawal, and any applicable exceptions, please visit our EU Right of Withdrawal page here.

• Discount codes cannot be applied retroactively
• There are no exceptions to this return policy

We're happy to help! Please email us at hi@shopmilkteeth.com and we'll get back to you as soon as possible.