Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Frequently asked questions about returns, refunds, and exchanges

What items are eligible for return?

  • Items requested within 30 days of shipment date
  • Unused, unworn, and unwashed items
  • Full priced items only
  • Items in original condition with all tags attached

What items are non-returnable?

The following items are final sale and cannot be returned:

  • All sale items
  • Baby accessories & gear
  • One-of-a-kind / handmade items
  • Hair accessories
  • All international orders

Can I return an international order?

All international orders are final sale and cannot be returned.

Please note:

  • duties and fees are the responsibility of the custome
  • Loss or theft is only covered up to $100
  • Additional processing time may apply

What if my item is damaged or incorrect?

  • Please report any damages, defects, or incorrect items within 10 days of delivery.
  • To initiate a claim, use the Return Portal and select the appropriate reason. Our team will follow up with next steps.
  • Important: We are not responsible for damage caused by improper care, misuse, or incorrect washing of items.

Can I make an exchange?

Yes! Exchanges can be made in our Return and Exchange Portal for up to 30 days after the shipping date.

Can I modify or cancel my order after placing it?

Orders can be edited, modified, or canceled for up to 1 hour after they are placed.

What are my refund options?

We offer the following refund options:

  • Refund to original payment - a $10 shipping/restocking fee will be deducted
  • Store credit - no fee; issued after your return is received and inspected. Delivered via email and does not expire.

Please note: Customers who opt-in to Checkout+ at checkout can request a full refund for no fee.

How soon will I get my refund?

Once your return is received, please allow 5-10 business days for your refund to be processed. You will receive a confirmation email once completed.

Additional Policies

  • Discount codes cannot be applied retroactively
  • There are no exceptions to this return policy

Still have questions?

We're happy to help! Please email us at hi@shopmilkteeth.com and we'll get back to you as soon as possible.